Diana Navarro Professional in service in the tourism industry.

Always looking for optimizing the level of service offering
professionalism any time the customer needs it.





  1. F&B associate

    Mercure Hotel Amsterdam Sloterdijk (4 star hotel in Amsterdam, The Netherlands)
    Juli 2015 - to date

    Skylounge: Run the breakfast/lunch shift.

    Prepare banqueting rooms.

  2. F&B associate

    Hotel Park Plaza Amsterdam Airport (4 star hotel in Lijnden, The Netherlands)
    December 2013 - June 2015

    Romeo Restaurant: Run the breakfast shift.

    Whiskey Bar: Serve the guests, prepare drinks and cocktails.

  3. F&B associate

    Sheraton Amsterdam Airport Hotel (4 star hotel in Amsterdam, The Netherlands)
    April 2011 - November 2013 (2 years and 7 months)

    Voyager Restaurant: Serve the guests.

    Runway Café: Serve the guests, bar, closing shift.

  4. Waitress and bar keeper

    Rexo - (Restaurant/bar in Mexico City, Mexico)
    February 2010 - December 2010 (10 months)

    Restaurant: Assign tables to the guests and serve them.

    Bar: Preparing and serve cocktails and drinks.

  5. Front desk and restaurant

    Hotel Le Châtelain - (5-star hotel in Brussels, Belgium)
    March 2009 - September 2009 (6 months)

    Internship focused on front desk tasks but also being available in the restaurant when needed.

  6. Front desk and restaurant

    Grand Hotel Aston - (4-star hotel in Nice, France)
    April 2008 - August 2008 (5 months)

    Internship, which the half was in the restaurant, and the other half in front desk.

  7. Restaurant, kitchen, pastry and housekeeping

    Hotel Vatel - (4-star college hotel in Nimes, France)
    Between 2007-2008 (12 weeks divided over the year)

    12 practical weeks working in both of the two restaurants, kitchen, pastry and housekeeping.

  8. Maître d'hôtel

    Hotel Habita - (5-star boutique hotel in Mexico City, Mexico)
    August 2006 - July 2007 (1 year and 1 month)

    Responsible for the reservations, assigning customers to tables and managing various servers on duty in the restaurant of the hotel.

  9. Hostess and assistant restaurant Manager

    Hotel Camino Real - (5-star hotel in Mexico City, Mexico)
    June 2005 - August 2006 (1 year and 2 months)

    Hostess: Responsible for the reservations and assigning tables to the guests.

    Assistant restaurant manager: Various administrative tasks.


  1. International Bartending Level 1 (June 2013)

    Bols Bartending Academy, Amsterdam, The Netherlands
  2. Master in Hospitality Management (2008-2009)

    Institut Vatel, Nimes, France
  3. Hotel and Tourism Management Pre-Master (2007-2008)

    Institut Vatel, Nimes, France
  4. Bachelor's degree in International Hotel Management (2004-2006)

    Escuela Bancaria y Comercial, Mexico City, Mexico





Read, travel, languages, writing for my own website (Mexciting)

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