Diana Navarro Professional in service in the tourism industry.

Employment

Current

• F&B associate at Pulitzer Hotel Amsterdam.

Past

• F&B associate at Mercure Hotel Amsterdam Sloterdijk.
• F&B associate at Hotel Park Plaza Amsterdam Airport.
• F&B associate at Sheraton Amsterdam Airport Hotel.
• Waitress and bar keeper at restaurant Rexo
• Maître d'hôtel at Hotel Habita
• Front desk and restaurant at Hotel Le Châtelain
• Hostess and asst. rest. manager at Hotel Camino Real
• Front desk and restaurant at Grand Hotel Aston
• Restaurant, kitchen, pastry and housekeeping at Hotel Vatel

Experience

1. F&B associate

   Pulitzer Hotel Amsterdam (5 star hotel in Amsterdam, The Netherlands)

   Juli 2017 - to date

   Jansz. Restaurant: Run the breakfast/lunch shift.

2. F&B associate

   Mercure Hotel Amsterdam Sloterdijk (4 star hotel in Amsterdam, The Netherlands)

   Juli 2015 - June 2017

   Skylounge: Run the breakfast/lunch shift.

   Prepare banqueting rooms.

3. F&B associate

   Hotel Park Plaza Amsterdam Airport (4 star hotel in Lijnden, The Netherlands)

   December 2013 - June 2015

   Romeo Restaurant: Run the breakfast shift.

   Whiskey Bar: Serve the guests, prepare drinks and cocktails.

4. F&B associate / Shiftleader

   Sheraton Amsterdam Airport Hotel (4 star hotel in Amsterdam, The Netherlands)

   April 2011 - November 2013 (2 years and 7 months)

   Voyager Restaurant: Serve the guests.

   Runway Café: Serve the guests, bar, closing shift.

5. Waitress and bar keeper

   Rexo - (Restaurant/bar in Mexico City, Mexico)

   February 2010 - December 2010 (10 months)

   Restaurant: Assign tables to the guests and serve them.

   Bar: Preparing and serve cocktails and drinks.

6. Front desk and restaurant

   Hotel Le Châtelain - (5-star hotel in Brussels, Belgium)

   March 2009 - September 2009 (6 months)

   Internship focused on front desk tasks but also being available in the restaurant when needed.

7. Front desk and restaurant

   Grand Hotel Aston - (4-star hotel in Nice, France)

   April 2008 - August 2008 (5 months)

   Internship, which the half was in the restaurant, and the other half in front desk.

8. Restaurant, kitchen, pastry and housekeeping

   Hotel Vatel - (4-star college hotel in Nimes, France)

   Between 2007-2008 (12 weeks divided over the year)

   12 practical weeks working in both of the two restaurants, kitchen, pastry and housekeeping.

9. Maître d'hôtel

   Hotel Habita - (5-star boutique hotel in Mexico City, Mexico)

   August 2006 - July 2007 (1 year and 1 month)

   Responsible for the reservations, assigning customers to tables and managing various servers on duty in the restaurant of the hotel.

10. Hostess and assistant restaurant Manager

    Hotel Camino Real - (5-star hotel in Mexico City, Mexico)

    June 2005 - August 2006 (1 year and 2 months)

    Hostess: Responsible for the reservations and assigning tables to the guests.

    Assistant restaurant manager: Various administrative tasks.

Education

1. International Bartending Level 1 (June 2013)

   Bols Bartending Academy, Amsterdam, The Netherlands

2. Master in Hospitality Management (2008-2009)

   Institut Vatel, Nimes, France

3. Hotel and Tourism Management Pre-Master (2007-2008)

   Institut Vatel, Nimes, France

4. Bachelor's degree in International Hotel Management (2004-2006)

   Escuela Bancaria y Comercial, Mexico City, Mexico

Skills

Languages

• Spanish - Native Language
• English - Second Language
• Dutch - Advanced Level
• French - Medium Level

Software

• MS Office
• Micros
• Opera
• Starlight
• Hotel Concepts
• Chef